81 reviews

Happy customer

We are so pleased with Matrix Bath Systems our sales rep Kyle even played with our grandson he was a joy to be around I highly recommend this company he took time to show us each step that our bathroom would be taking during its transformation he answered all our questions and concerns thank you Kyle!

Customer Service, Service Call

I was in the market to upgrade my bathroom. Kyle was the Service Person who came to my home and provided us with information and ideas for our remodeling. At first I was just seeking information but by the end of our meeting, I was very impress with this young man knowledge, and dedication with his company. Not only did Kyle answered my questions, he also verified and prove his information was correct. In the end, I did commit to this company to conduct the work on my bathroom. They will be starting in the second week of July. Looking forward to our new look. Great job Kyle.

Matrix Bath Systems

Thanks Shirley. We feel lucky to have Kyle.

Bathtub Remodeling

My experience was absolutely incredible. I kid you not! Steve McCalden was very thorough, professional and honest. This company sent out a true professional to my home who explained in detail the product and service, I will receive with the cost. He took his time to make sure, I understood every aspect of my project. I can honestly say that, I will use this company for every project that I will need in the near future.

Matrix Bath Systems

Thanks Melanie. We think very highly of Steve's integrity and professionalism too.

Bathroom Remodeling

Excellent Kevin & Shawn did a great job in our two bathrooms. They showed up on time every day. They answered all our questions to our satisfaction. They were very professional & courteous. Design Consultant, Steve was professional & friendly. He listened to everything we wanted & accommodated us. Gave us a good price.

Matrix Bath Systems

Thanks for the great review! We are glad your experience was excellent.

AWESOME Experience

We needed to convert out bathtub into a walk-in shower for our mom. Angel & Benito did a phenomenal job!!! Their workmanship, skill, and professionalism really shined through. Angel kept us updated at each step of the process. And we couldn't be happier with the results. GREAT JOB guys. Thank You !!!

Matrix Bath Systems

Thanks so much for the positive feedback. We certainly are lucky to have such amazing people working for us. They are the face of our company so we love hearing how happy they make our customers.

Looking Good !!!!

A 5 Star Review to the Matrix installers!!! They kept us updated on how and what they were doing. Very professional and love the beautiful outcome of our shower !!!

Matrix Bath Systems

Thanks for the review Beverly.


I tell you my family and I hated the way our Shower and tub looked and I was actually embarrassed to show The Matrix team but I tell you that’s all over now I want to show EVERYONE the good job Martin & Zach had done and my wife came home from work and seen it and pretty much started crying so I thank you once again Martin & Zach and the Matrix Bath system Comp.

Matrix Bath Systems

Byron, We are very happy that things turned out well for you and your family. It's a pleasure to see these reviews.

Two New Showers Installed

Martin and Zack installed two new showers, one a walk-in, after removing a Jacuzzi tub in the master bath and an old shower stall in the guest bath. The job took a total of four days. They removed all the old materials and cleaned up the work site. Both showers are a beautiful addition to my home. Special thanks to Martin who came back to adjust the shower head in the master bath.

Matrix Bath Systems

Thanks for your kind words about our staff. We are very lucky to have such amazing professionals on the team.

Leaving the 80s behind.

Marko, Vitali, Walter and John are excellent installers who transformed our dated master bath shower to a new, sleek, larger, modern shower. Their precise, professional and courteous qualities made this remodeling free from stress. The finishes we chose are all we hoped for and will enjoy this low maintenance product for years to come. Communication with the office personnel could be more attentive to detail.

Matrix Bath Systems

Thanks for the positive comments and constructive suggestions. We are always working hard to improve our communication.

Exceeded Expectations!!!

First off, a BIG SHOUT out to Kevin & Shawn! I have so many kind words for these two gentlemen. Professional, courteous, efficient, qualified, on-time etc.. My husband and I could not be any happier with the end result. Matrix Bath has lived up to their reputation. We strongly recommend their services, product and staff. If you are in need of a beautiful tub to shower look no further.

Matrix Bath Systems

Heather, you make us blush. It's great to hear your experience was so positive.

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Chicago Matrix Bath Systems

  • 1431 E Algonquin Road Arlington Heights, IL 60005
  • Open M - F: 9am - 8pm | Sat: By Appointment Only
  • (847) 383-0373